•  Additional service "Comprehensive protection"

    Additional service "Comprehensive protection"

    • 600 грн



    Payment

    Cash upon receipt Prepayment upon ordering by VISA card or receipt

    Delivery

    "New mail" and "Ukrposhta" Delivery from 5 to 30 days from warehouses of Ukraine and China

    Guarantee

    24 months official warranty Service center in Ukraine

The "Comprehensive Protection" service covers all warranty and non-warranty cases.

A banal power surge or awkward movement - and your device is no longer suitable for repair, and the case is recognized as out of warranty. In order not to be left alone with your problems as a result of breakdowns, flooding or other unpleasant surprises, you can rely on the experience and reputation of our company by using the "Comprehensive Protection" service.

The certificate will protect against all non-warranty cases:
Screen damage from accidental dropping or impact
Broken or does not turn on due to water ingress
Microcircuits burnt out due to voltage drop in the network;
Crushed or smashed in the case by some unpleasant accident
Device breakdowns for other reasons.
Exchange the cost of a certificate for a discount on any product in our store

How to use the certificate

Step 1

In case of a breakdown - call and leave a request.

Step 2

The equipment is delivered to the service center for diagnostics and repair.

Step 3

You get repaired equipment free of charge.

FAQ?

For which equipment can I buy a certificate?

The Comprehensive Protection Certificate can be purchased for smartphones / tablets.

What is the validity period of the certificate?

The certificate is valid for 1 or 2 years to choose from from the date of purchase.

Can you buy protection for an already damaged device?

You can only buy it at the same time as you buy a new phone. The certificate protects your device from future damage.

Repair time according to the certificate?

According to the conditions, the maximum repair period is up to 20 working days. The real average repair time is 7 calendar days. The repair time does not include delivery time.

What to do if the device breaks down or is damaged?

It is necessary to contact the number indicated in the certificate and issue a request for repair.

How many times can you use the repair?

You can use the certificate 1 time. The validity period of the certificate starts from the moment of its purchase.

How can I get a refund for a certificate?

Within 2 weeks after the end of the insurance service, you can use its cost to purchase any of which goods on our website.

 

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